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Privacy Policy

Privacy Policy

Effective Date: 28 June 2026

Haven's Race as well as Grove & Gardens ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when visiting our website.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide, including but not limited to:

  • Name

  • Email address

  • Phone number

  • Mailing address

  • Billing and shipping information

  • Payment information (processed securely by our payment providers)

  • Information submitted through contact forms

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Pages visited

  • Time spent on our website

  • Referring websites

  • Cookies and similar tracking technologies

2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders

  • Respond to customer inquiries

  • Provide customer support

  • Improve our website and services

  • Send order confirmations and shipping updates

  • Send promotional emails (only if you have opted in)

  • Prevent fraud and maintain website security

  • Comply with legal obligations

3. Cookies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and remember user preferences.

You may disable cookies through your browser settings; however, some website features may not function properly.

4. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties that assist us in operating our business, including:

  • Payment processors

  • Shipping carriers

  • Website hosting providers

  • Email marketing providers

  • Analytics providers

  • Professional advisors when necessary

These providers may only use your information as necessary to perform services on our behalf.

5. Payment Information

Payment transactions are processed through secure third-party payment providers. Grove & Gardens does not store complete credit card information on its servers.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

  • Request access to your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Opt out of marketing communications

  • Request information regarding how your data is used

To exercise these rights, please contact us using the information below.

8. Email Communications

If you subscribe to receive marketing emails, you may unsubscribe at any time by clicking the "Unsubscribe" link in our emails or by contacting us directly.

Transactional emails related to purchases or customer service may still be sent.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.

10. Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take reasonable steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised Effective Date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Grove & Gardens

Email: __________________________

Phone: __________________________

Mailing Address:

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