Terms & Conditions
TERMS AND CONDITIONS
Effective Date: 28 June 2026
These Terms and Conditions ("Terms") govern the sale of products and/or services provided by Haven’s Race and Grove & Gardens ("Company," "we," "our," or "us") to the customer ("Customer," "you," or "your"). By purchasing our products or services, you agree to these Terms.
1. Scope of Services
The Company agrees to provide the products and/or services described in the estimate, proposal, invoice, or contract provided to the Customer.
Any work requested beyond the original scope may require a written change order and may result in additional charges.
2. Estimates and Pricing
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Estimates are valid for 30 days unless otherwise stated.
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Prices are subject to change if project specifications change.
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Additional labor, materials, or services requested after acceptance of the estimate will be billed separately.
3. Payment Terms
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A deposit of 50% may be required before work begins.
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Remaining balances are due upon completion unless otherwise agreed in writing.
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Invoices are payable within 15/30 days of the invoice date.
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Late payments may incur a finance charge of 1.5% per month (18% annually) or the maximum allowed by law.
4. Deposits
Deposits are non-refundable once materials have been ordered, custom work has begun, or scheduling has been reserved for the project.
5. Customer Responsibilities
The Customer agrees to:
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Provide timely access to the project site.
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Ensure the work area is reasonably accessible.
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Obtain any required approvals unless otherwise agreed.
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Promptly communicate concerns or requested changes.
Delays caused by the Customer may result in schedule changes and additional charges.
6. Project Delays
The Company shall not be responsible for delays caused by:
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Weather
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Supply chain interruptions
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Material shortages
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Acts of God
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Government actions
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Labor disruptions
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Customer-requested changes
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Circumstances beyond the Company's reasonable control
Project completion dates are estimates only.
7. Change Orders
Changes to the original project scope must be approved by both parties.
Additional work may affect pricing and completion schedules.
8. Cancellation
Either party may cancel the agreement with written notice.
The Customer remains responsible for payment of:
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Completed work
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Ordered materials
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Special-order items
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Costs incurred before cancellation
9. Warranties
The Company warrants workmanship for 30 Days from the completion date unless otherwise specified.
Manufacturer warranties apply only to products supplied by their respective manufacturers.
This warranty does not cover:
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Normal wear and tear
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Abuse or misuse
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Improper maintenance
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Unauthorized modifications
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Damage caused by others
10. Limitation of Liability
To the fullest extent permitted by law, the Company's liability shall not exceed the total amount paid by the Customer for the products or services provided.
The Company shall not be liable for indirect, incidental, consequential, or special damages.
11. Ownership of Materials
Materials remain the property of the Company until payment has been received in full.
12. Intellectual Property
Any designs, drawings, renderings, plans, photographs, or other creative works produced by the Company remain the intellectual property of the Company unless otherwise agreed in writing.
The Company reserves the right to use photographs of completed work for marketing, advertising, website, and portfolio purposes unless the Customer requests otherwise in writing.
13. Returned Checks
Returned checks are subject to a $35.00 returned check fee plus any bank charges permitted by law.
14. Collection Costs
The Customer agrees to pay reasonable collection costs, court costs, and attorney's fees incurred in collecting overdue balances where permitted by law.
15. Force Majeure
The Company shall not be liable for delays or failure to perform due to events beyond its reasonable control.
16. Governing Law
These Terms shall be governed by the laws of the State of Florida.
17. Severability
If any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.
18. Entire Agreement
These Terms, together with any signed proposal, estimate, invoice, or contract, constitute the entire agreement between the parties and supersede all prior discussions or agreements.
19. Acceptance
Acceptance of an estimate, proposal, invoice, payment, or commencement of work constitutes acceptance of these Terms and Conditions.
Customer Name: ____________________________
Customer Signature: _________________________
Date: ______________________
Company Representative: ____________________
Date: ______________________